THE ART OF HANGING

We will be happy for you to join us as artist. Our platform is being made ready to allow artists to sign up online and upload their artworks and information. While our platform gets ready, you can join us in offline mode. You will find all the information here .

• There is no fee to sign up as artist
• Artist will get her/his own webpage on our platform
• Artists can showcase their profile on the webpage and get their own gallery
• Artist will be able to sell original paintings as well as art prints
• Online access to artist account, information and sales
• We don't charge any fee unless there is a sale

Our artworks are customized for you and delivered with utmost care. Your satisfaction is guaranteed.

REPLACEMENTS:
In an unlikely event of damages during delivery, artwork having quailty issue or wrong artwork delivered to you, it is eligible for free replacement. Customer shall inform Arte'Venue about the damaged artwork, quality issue or wrong artwork within 48 hours of delivery along the photos of artwork showing the issue as a proof. Arte'Venue shall not be liable to replace the artwork or refund the money if Arte'Venue is informed after completion of 48 hours from time of delivery.

RETURNS:
PLEASE NOTE: Returns apply only to art print items. Custom Photo frame items (where customer uploads his/her own picture and we print, frame as per order) are not eligible for returns.

If you are not satisfied with the quality, we are happy to accept the return and make a refund. Please inform us within 5 days of delivery. You only pay for the actual return shipment charged.
Please note that, Arte'Venue will try and arrange for the pick up, but it is subject to our delivery partners agreeing to the return shipping and customer will bear the return shipping charges. Arte'Venue will deduct the return delivery charges before making the refund. In case Arte'Venue can't arrange the pick up, customer is requested to ship the artwork to us at our registred address. In case of customer shipping it, Arte'Venue will make the full refund. To be eligible for refund, the returned artwork Arte'Venue receives should be in new condition, exactly as it was delivered to you.

Please keep the artwork in condition it was received, and in original packaging. We will arrange for the pick up. Upon receipt of the returned Arte'Venue will ascertain the condition of the artwork prior to issuing refund/replacement. The artwork will not be eligible for refund in case further damages are found.

Please refer to section 5 of terms of use for detailed procedures and policy.