Our artworks are customized for you and delivered with utmost care. Your satisfaction is guaranteed.

In an unlikely event of damages during delivery, artwork having quailty issue or wrong artwork delivered to you, it is eligible for free replacement. Customer shall inform Arte'Venue about the damaged artwork, quality issue or wrong artwork within 48 hours of delivery along the photos of artwork showing the issue as a proof. Arte'Venue shall not be liable to replace the artwork or refund the money if Arte'Venue is informed after completion of 48 hours from time of delivery.

If you are not satisfied, we are happy to accept the return within 5 days of delivery for full refund. Please note that, Arte'Venue will arrange for the pick up of the artwork and customer will bear the return shipping charges. Arte'Venue will deduct the return delivery charges before making the refund. To be eligible for refund, the returned artwork Arte'Venue receives should be in new condition, exactly as it was delivered to you.

Please keep the artwork in condition it was received, and in original packaging. We will arrange for the pick up. Upon receipt of the returned Arte'Venue will ascertain the condition of the artwork prior to issuing refund/replacement. The artwork will not be eligible for refund in case further damages are found.

Please refer to section 5 of terms of use for detailed procedures and policy.