Our products are customized as per your order. The production process
starts as soon as you place the order. We are unable to cancel your order
after the payment is made and you receive the confirmation.
However, we are happy to cancel the order for you before our production process
begins, which is typically within an hour of you placing an order.
In case you wish to cancel please call/write back to us as soon as possible, and
we can let you know if the order can be cancelled.
If the order is cancelled, we will ask you for your bank details and it will take
up to 7 business days to make process the refund.
Arte'Venue shall refund the money or replace the artwork or products
only in the event the artwork or product was delivered in damaged condition
or not as per order specifications, subject to small variations as described in
terms and conditions.
The User shall
inform Arte'Venue about the damaged product/Artwork within 24 hours of delivery.
Arte'Venue shall not be liable to replace the Artwork/product or refund the
money if Arte'Venue is informed after completion of 24 hours from time of